{"id":32447,"date":"2022-12-02T09:40:57","date_gmt":"2022-12-02T07:40:57","guid":{"rendered":"https:\/\/www.tktk.ee\/uliopilasele\/raamatukogu\/kirjandus\/joey-coleman-ei-uhtki-kaotatud-klienti-enam-muuda-mistahes-muuk-saja-paevaga-eluaegseks-kliendiks-2022\/"},"modified":"2025-05-04T15:59:03","modified_gmt":"2025-05-04T12:59:03","slug":"joey-coleman-ei-uhtki-kaotatud-klienti-enam-muuda-mistahes-muuk-saja-paevaga-eluaegseks-kliendiks-2022","status":"publish","type":"nd_literature","link":"https:\/\/www.tktk.ee\/en\/uliopilasele\/raamatukogu\/kirjandus\/joey-coleman-ei-uhtki-kaotatud-klienti-enam-muuda-mistahes-muuk-saja-paevaga-eluaegseks-kliendiks-2022\/","title":{"rendered":"Joey Coleman &#8220;Ei \u00fchtki kaotatud klienti enam : muuda mistahes m\u00fc\u00fck saja p\u00e4evaga eluaegseks kliendiks&#8221;, 2022"},"content":{"rendered":"<p>Miks sageli \u00fchekordse ostu sooritaja ei j\u00e4\u00e4 eluaegseks kliendiks? Miks \u00fcldse kliente kaotatakse? Coleman pakub v\u00e4lja uue l\u00e4henemismeetodi, mis kasvatab klientide lojaalsust ja seega ka m\u00fc\u00fcgitulemusi.<\/p>\n<p>Raamatus tutvustatakse klienditeekonna kaheksat emotsionaalset etappi, mille klient l\u00e4bib, kui ta otsustab sinult midagi osta. Loomulikult ei piisa nende kaheksa etapi tundmisest, et inimesed m\u00f5istaksid, kuidas luua erilisi kliendikogemusi.<\/p>\n<p>Coleman pakub v\u00e4lja plaani \u2013 hangi teavet kliendi kohta, tuvasta senised kogemused ja t\u00e4iusta oma tegevust, et saaksid pakkuda pidevalt erilisi kogemusi.<\/p>\n<p>Tegemist on kasuliku, vahetult ellurakendatava ja humoorika raamatuga. mis passib iga ettev\u00f5tja, firmajuhi, m\u00fc\u00fcgi, turunduse ja klienditeeninduse eest vastutava inimese raamaturiiulisse.<\/p>\n<p><a href=\"https:\/\/www.ester.ee\/record=b5524652*est\" target=\"_blank\" rel=\"noopener\"><strong>Vaata saadavust e-kataloogist ESTER<\/strong><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Miks sageli \u00fchekordse ostu sooritaja ei j\u00e4\u00e4 eluaegseks kliendiks? Miks \u00fcldse kliente kaotatakse? Coleman pakub v\u00e4lja uue l\u00e4henemismeetodi, mis kasvatab klientide lojaalsust ja seega ka m\u00fc\u00fcgitulemusi. Raamatus tutvustatakse klienditeekonna kaheksat emotsionaalset etappi, mille klient l\u00e4bib, kui ta otsustab sinult midagi osta. Loomulikult ei piisa nende kaheksa etapi tundmisest, et inimesed m\u00f5istaksid, kuidas luua erilisi kliendikogemusi. [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":28306,"template":"","nd_literature_tag":[659,965,492],"nd_literature_cat":[461],"class_list":["post-32447","nd_literature","type-nd_literature","status-publish","has-post-thumbnail","hentry","nd_literature_tag-kliendisuhted","nd_literature_tag-muumine","nd_literature_tag-turundus","nd_literature_cat-juhtimine-ja-turundus"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Joey Coleman &quot;Ei \u00fchtki kaotatud klienti enam : muuda mistahes m\u00fc\u00fck saja p\u00e4evaga eluaegseks kliendiks&quot;, 2022 - Tallinna Tehnikak\u00f5rgkool<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.tktk.ee\/en\/uliopilasele\/raamatukogu\/kirjandus\/joey-coleman-ei-uhtki-kaotatud-klienti-enam-muuda-mistahes-muuk-saja-paevaga-eluaegseks-kliendiks-2022\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Joey Coleman &quot;Ei \u00fchtki kaotatud klienti enam : muuda mistahes m\u00fc\u00fck saja p\u00e4evaga eluaegseks kliendiks&quot;, 2022 - Tallinna Tehnikak\u00f5rgkool\" \/>\n<meta property=\"og:description\" content=\"Miks sageli \u00fchekordse ostu sooritaja ei j\u00e4\u00e4 eluaegseks kliendiks? Miks \u00fcldse kliente kaotatakse? Coleman pakub v\u00e4lja uue l\u00e4henemismeetodi, mis kasvatab klientide lojaalsust ja seega ka m\u00fc\u00fcgitulemusi. Raamatus tutvustatakse klienditeekonna kaheksat emotsionaalset etappi, mille klient l\u00e4bib, kui ta otsustab sinult midagi osta. Loomulikult ei piisa nende kaheksa etapi tundmisest, et inimesed m\u00f5istaksid, kuidas luua erilisi kliendikogemusi. 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